Privacy Policy
Effective Date: August 13, 2026
At Total Design Renovation, we respect your privacy and are committed to protecting the personal information you provide when using our website or contacting us about our home improvement and remodeling services.
This Privacy Policy explains how we collect, use, protect, and handle your information.
1. Information We Collect
When you contact us through our website, request an estimate, or inquire about our services, we may collect information such as:
- Full name
- Phone number
- Email address
- Address or project location
- Service or project details
- Messages and other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and inquiries
- Contact you regarding your requested services
- Provide estimates and project information
- Schedule consultations or appointments
- Provide and improve our services
- Communicate with you about your project
- Maintain and improve our website
- Protect our website against fraud, abuse, or unauthorized activity
- Comply with applicable legal obligations
We will only use your personal information for legitimate business purposes consistent with this Privacy Policy.
3. How We Share Your Information
We do not sell or rent your personal information.
We may share information when necessary with trusted service providers that help us operate our website, communicate with customers, process inquiries, or provide our services.
We may also disclose information when required by law, legal process, court order, or when necessary to protect our rights, property, safety, or the safety of others.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.
Third-party services integrated into our website may also use cookies or similar technologies according to their own privacy policies.
You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
Our website may contain links to or use services provided by third parties, such as mapping, analytics, advertising, communication, or social media platforms.
These third parties may collect or process information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal requirements.
8. Your Privacy Choices
You may contact us at any time to:
- Ask what personal information we have about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Ask questions about how your information is used
- Request that we stop contacting you for marketing purposes
Certain information may need to be retained when required for legal, administrative, or legitimate business purposes.
9. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Total Design Renovation
Email: totaldesignrenovation@gmail.com
Phone: +1 (203) 243-1722